Privacy Policy

1. Information We Collect

We may collect information you provide directly to us when you submit a quote form, contact us, request samples or place an order.

• Full name, email address, phone or WhatsApp number
• Company, brand name, city, country, billing or shipping details
• Manufacturing requirements, order quantities and project details
• Design files, logos, artwork, packaging and branding requirements

2. Usage Data & Tracking

We may collect website usage data automatically to improve performance, user experience and advertising results.

• IP address, browser type, device information and operating system
• Pages visited, session duration, referring sources and diagnostics
• Meta Pixel, Meta Conversions API, Google Analytics and similar tools
• Advertising interaction data, conversion tracking and retargeting data

3. How We Use Information

We use submitted information to respond to inquiries, prepare quotes and manage apparel manufacturing projects.

• Prepare production estimates, pricing quotations and shipping estimates
• Process manufacturing inquiries, samples, invoices and orders
• Communicate through email, phone, WhatsApp, Messenger or social media
• Improve our website, customer support, business records and marketing campaigns

4. How We Protect Information

We use commercially reasonable administrative, technical and organizational safeguards designed to protect personal data.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

5. Information Sharing

We do not sell your personal information. We may share information only when necessary for business operations.

• Website hosting, analytics, advertising and CRM providers
• Payment processors, logistics partners, shipping and freight providers
• Meta, Google or other advertising platforms for conversion tracking and campaign optimization
• Legal authorities when required by applicable law

6. Cookies & Advertising

We use cookies and similar tracking technologies to operate the website, understand user activity, measure conversions and improve marketing campaigns.

You can control or disable cookies through your browser settings, but some parts of the website may not function properly.

7. Marketing Communications

By submitting information through our website, quote forms, Meta Lead Forms, Facebook, Instagram, WhatsApp, Messenger, email, phone or other channels, you consent to being contacted about your inquiry, manufacturing project, quotation request, production updates and customer support.

You may opt out of promotional communications at any time.

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, including accounting, legal compliance, customer service, quality control, dispute resolution and business operations.

Records may include quotations, invoices, purchase orders, shipping records, production files, design files and business communications.

9. Artwork & Design Submissions

When you submit artwork, logos, graphics, mockups, specifications, branding assets or design files, you represent that you have the legal right to provide and use those materials.

Clothing By Xinon is not responsible for verifying ownership rights of submitted materials.

10. International Users

Clothing By Xinon operates from Sialkot, Pakistan. Your information may be transferred, processed or maintained on systems located outside your jurisdiction where permitted by applicable law.

11. Your Rights

You may request access, correction or deletion of your personal data. We may retain certain information where necessary to comply with legal obligations, resolve disputes, prevent fraud, maintain records or protect company rights.

12. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes arising from this policy or use of our services shall be subject to the applicable laws and courts of Pakistan.